We understand that health care bills can be complicated to understand. We are here to work with you to help you understand your bill, get it paid and off your mind.
Billing-related questions may be directed to the Patient Advocate department at 855-MY-ATIPT (855-692-8478) or email PatientAdvocate@atipt.com.
If the issue is unresolved to your satisfaction, please contact our Patient Dedicated Specialist (PDS) Team at PatientAdvocateEscalations@atipt.com and someone from our team will get back to you.
If this is a billing dispute, please have your insurance card(s) or billing statements ready. The PDS team will work with the specific clinic where you received services to request a review of charges. We will then contact you with that information.
If you still have a balance after resolution, our billing specialists will work with you to apply for financial assistance, and/or set up a payment plan.