ATI therapist providing care to a ptient

We're Here For You

Need help? Have questions? Fill out the form below and we will be in touch shortly to assist! Need immediate help? Give us a call at 855-MY-ATIPT (855-692-8478).

    ATI Corporate Headquarters

    2001 Butterfield Rd #1600

    Downers Grove, IL 60515

    ATI office location map
    • Customer Service & Billing

      Call 855-MY-ATIPT (855-692-8478), select Option 2 or email PatientAdvocate@atipt.com

    • Questions about Your Insurance Benefits?

      Call 855-MY-ATIPT (855-692-8478), select Option 1

    • Medical Records Request

      To request patient records, please email our
      Medical Records Department at mwdocumentation@atipt.com.

      Please include a valid HIPAA authorization (download the PDF in our New Patient Information section), and the specific information needed for the request.

      Requests can also be faxed to 630-759-6185

    • Customer Service Hours

      Monday – Thursday:  7:00 am – 7:00 pm CST
      Friday – 7:00 am – 6:00 pm CST